Shipping Policy

Last updated: August 15, 2026

Thank you for shopping with us! We’re committed to getting your order to you as quickly and safely as possible. Please review the information below regarding our shipping process.

Order Processing

Orders are typically processed within [1–3 business days] after payment has been received.

Orders placed on weekends or public holidays will begin processing on the next business day.

During busy periods, holidays, product launches, or promotional events, processing times may take slightly longer. If there is a significant delay with your order, we will do our best to keep you informed.

Shipping Times

Once your order has been processed, estimated delivery times are:

• Express Shipping: [1–3 business days]

• International Shipping: [7–21 business days]

Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, carrier delays, weather, customs processing, and other circumstances outside our control.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address, order size, and the shipping method selected.

Free shipping: [Free standard shipping on orders over £XX]

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where available.

Please allow up to [24–48 hours] for tracking information to update after your order has been dispatched.

International Orders

We currently ship to the United Kingdom, Canada, USA and EU countries

International customers may be responsible for additional customs duties, import taxes, or other fees imposed by their destination country. These charges are not included in your purchase price or shipping fee unless otherwise stated.

We are not responsible for delays caused by customs or for fees charged by customs authorities.

Incorrect or Incomplete Shipping Addresses

Please make sure your shipping address is correct before completing your order.

If you realize that you have entered an incorrect address, please contact us as soon as possible at alexhawthorn1994@gmail.com. We will do our best to update the address before your order is shipped, but we cannot guarantee that changes can be made once an order has been processed.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the shipping address provided at checkout, we are not responsible for packages that are lost or stolen after delivery.

If your package appears to have been lost in transit, please contact us at our email address and we will work with you to determine the appropriate next steps.

If your order arrives damaged, please contact us within [48 hours / 7 days] of delivery and include photographs of the damaged packaging and product so we can assist you.

Delayed Deliveries

While we work with reliable shipping carriers, we cannot guarantee delivery dates and are not responsible for delays caused by circumstances outside our control, including severe weather, carrier disruptions, customs delays, strikes, or other unforeseen events.

Questions About Shipping

If you have any questions about your order or our shipping policy, please contact us at:

Email: alexhawthorn1994@gmail.com
Business name: Home Gadget Hub

We’ll be happy to help.